7kkk Privacy Policy — Your Information Is Completely Safe

7kkk ("we", "us", or "the platform") provides a safe and trusted online betting and casino experience for users in Bangladesh. When you use the 7kkk website or services, you share certain personal information with us. This Privacy Policy ("Policy") clearly describes how we collect that information, the purposes for which we use it, with whom we share it, and how we keep it secure.

This Policy applies to all 7kkk services, websites, and applications. Please read this Policy carefully before using our platform. Continued use of the services will be considered as your acceptance of the terms of this Policy.

We respect your privacy and are committed to protecting your personal information. Our goal is to always be transparent — to keep you fully informed about what information we collect from you and what we do with it.

7kkk collects your information in several ways. The categories of information we collect are described below:

2.1 Information Provided at Registration

When you create an account or log in to 7kkk, we collect the following information:

• Full name (in Bengali or English)
• Mobile phone number
• Email address
• Date of birth (for age verification — minimum 21 years)
• Residential address
• Password (stored in encrypted form)

2.2 Financial Transaction Information

During deposits and withdrawals, the information we process includes:

• bKash, Nagad, Rocket, or Upay account number
• Transaction amount and time
• Transaction reference ID
• Balance history

We do not directly store any bank card details (card number, CVV, PIN).

2.3 Identity Verification (KYC) Information

To meet regulatory requirements and prevent fraud, we may verify your identity in certain cases. For this purpose we may collect:

• National ID (NID) or passport copy
• Selfie or photo ID
• Proof of address (utility bill or bank statement)

2.4 Usage Data and Cookies

While you use our platform, some technical information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Which pages you visited and how long you stayed
• Referral source (where you came from before reaching the site)
• Session cookies and local storage data

7kkk uses your personal information only for specific, legitimate purposes. We never use your information unnecessarily or sell it to third parties. The main areas of use are:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposits and withdrawals
• Recording betting and gaming transactions
• Managing bonuses and promotional offers
• Managing VIP membership and rewards programs

3.2 Security and Fraud Prevention

• Preventing unauthorized access and account hacking
• Complying with anti-money laundering (AML) regulations
• Verifying age to block access by minors
• Monitoring suspicious transactions

3.3 Communication and Customer Support

• Providing support in Bengali via 24/7 live chat
• Sending important account-related notifications
• Communicating password recovery and security alerts
• Sharing promotional offers and updates (subject to your consent)

3.4 Service Improvement and Analytics

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Planning new games and features
• Analyzing usage patterns to deliver a personalized experience

7kkk does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:

4.1 Payment Processors

To process your deposits and withdrawals, we share the necessary transaction information with payment providers such as bKash, Nagad, Rocket, and Upay. These third parties follow their own privacy policies and use the information solely to execute transactions.

4.2 Technology and Service Partners

Limited information may be shared with trusted technology partners (such as hosting providers and software suppliers) to operate our platform. These partners operate under strict confidentiality agreements.

4.3 Legal Obligations

We may disclose information to meet legal obligations or comply with court orders. This includes:

• Lawful requests from law enforcement agencies in Bangladesh
• Court orders or judicial proceedings
• Requests from regulatory authorities to assist with fraud investigations

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases we will notify you in advance.

7kkk applies industry-standard security measures to protect your information. The key components of our security framework are:

While we maintain the highest security measures, it is not possible to guarantee complete security on the internet. Please also protect your own account by using a strong password and never sharing your login details with anyone.

We retain your personal information only for as long as it is necessary or legally required. The key principles of our retention periods are:

• Active accounts: All information is retained for as long as the account remains active.
• After account closure: Certain transaction and identity verification records may be retained for up to five years to meet legal obligations.
• Technical logs: Server logs and access records are generally deleted after 90 days.
• Marketing consent: If you withdraw your consent to marketing communications, the record of that consent may be retained for a longer period as evidence in the event of claims or complaints.

We follow a minimum data retention principle — whenever information is no longer necessary, it is securely deleted or anonymized.

7kkk believes you should have full control over your own personal information. You have the following rights:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide you with a copy of that information within a verifiable timeframe.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can contact us to have it corrected. We will update the information as soon as possible.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Withdrawal of Marketing Communications

You may stop promotional emails or notifications at any time. Contact our support team or change this in your account settings.

7.5 Right to Close Your Account

You may request to close your 7kkk account at any time. Once any pending transactions are settled after the closure request, the account will be deactivated.

To exercise these rights, contact our support team via live chat or by email at [email protected].

7kkk strictly does not provide services to anyone under the age of 21. Our platform is for adults only and we do not intentionally collect any personal information from minors.

Age is verified at registration and if we become aware that any user is under 21, their account will be closed immediately and any collected information will be deleted. If a parent or guardian suspects their child has used our platform, please contact us without delay.

7kkk may update this Privacy Policy from time to time. The Policy may change due to service improvements, adoption of new technologies, or changes in law.

For significant changes, we will notify you in the following ways:

• Displaying a prominent notice on the website
• Sending a notification to your registered email
• Requesting acceptance of the new policy when you log in

Continued use of the platform after a change will be considered as your acceptance of the updated Policy. We will always note the "Last Updated" date at the top of this page so you know when the Policy was last changed.

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our dedicated support team is ready to answer your every question in Bengali.

• Live Chat: Available 24/7 in Bengali on the website
• Email: [email protected]

We take all privacy-related requests seriously and try to respond as quickly as possible.